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General Support

The COMPASS team is always available to help clients with unlimited, general compliance support.

Examples of day-to-day general support questions have included:

  • Clarifications on regulations
  • Assistance in membership issues
  • Assistance in account ownership issues
  • One off marketing questions
  • Subpoenas and Power of Attorney questions
  • BSA reporting questions
  • And so much more

Additionally, all of our clients receive a monthly compliance eNewsletter and access to a quarterly Virtual Client Meeting, in which current and upcoming compliance and regulatory issues are highlighted and discussed.

  • Over the past five years, we’ve taken our compliance function to new levels of excellence by supplementing our internal efforts with the expertise brought to us by COMPASS. Since everything in the compliance world isn’t black and white, we’ve found that discussing issues with their “brain trust” of experts has been especially beneficial in guiding us through the gray areas of compliance.
    Dan McGowan
    Pioneer West Virginia Federal Credit Union